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Receipts (Basic Tracking)

Knowing whether and when your message has been read is particularly important for your secure messages.

Getting receipts that cannot be forged too.

My Account - User Preferences

  1. Leave "No receipts" unchecked (this is the default) and the system will generate a receipt for each recipient.
  2. No receipts are generated for yourself as a recipient nor group archive recipients and system accounts (e.g. SecureMessaging@privasphere.com)
  3. A digitally signed excerpt of the original is attached (unfortunately not visible with outlook, but with Thunderbird and most other mail programs).
  4. If you send from your mail program, in your sending "Options", you can "Request a reading receipt for this message". This has in some mail programs the nice side effects, that when looking at the message again later in your sent items box, you will see an additional "Tracking" tab where each recipient is listed and whether a receipt was returned yet or not.
  5. If you send from your mail program and in general do not receive receipts a per your "My Account - User Preferences", you may still request receipts on a per message basis as per the previous explanation.

If you have specific needs for signed receipts, then contact a PrivaSphere representative for additional assistance.

see also:

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