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Retrieve a Message

Retrieve a secure message sent to you. When accessing the message online, automatically a secure connection (SSL) is established between your computer and the PrivaSphere secure messaging server.

Read your Private Message

  1. Access your PrivaSphere Secure Messages by either:
    • Secure Login into your PrivaSphere account
    • A message notification eMail to your standard eMail Inbox with an embedded secure link
    • In the Inbox of your standard eMail program

Hint: PrivaSphere messages expire after 30 days. If you want to keep a copy, download the message and attachment to your computer (use MS-Word or notepad/Editor - wordpad.exe might have problems displaying umlauts or non-western characters correctly).

If you cannot receive a message, then contact a PrivaSphere representative for additional assistance.

See also:

Invia feedback a PrivaSphere